Privacy Policy

1. About This Policy

Enlight Lawyers (we, us, or our) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and otherwise handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We are bound by the APPs in the Privacy Act 1988 (Cth). This policy sets out how we manage your personal information and what you can expect from us when we handle it.

2. What Personal Information We Collect

The types of personal information we collect depend on the nature of your engagement with us. This may include:

• your name, address, email address, and telephone numbers;
• your date of birth and occupation;
• identification documents (such as a driver licence or passport);
• financial information relevant to your matter (including bank account details, tax file numbers, and details about assets or liabilities);
• information about your legal matter, including sensitive information such as criminal records, health information, or family history where relevant;
• correspondence between you and us, including emails and letters;
• call recordings and meeting notes; and
• technical data collected through our website, including IP addresses, browser type, and usage patterns.

Where you choose not to provide certain information, we may be unable to provide you with the legal services you require.

3. How We Collect Personal Information

We collect personal information by lawful and fair means. This includes:

• directly from you, when you engage us, attend a consultation, complete a form, contact us by phone or email, or use our website;
• from third parties, including barristers, expert witnesses, government agencies, courts, tribunals, and other parties involved in your legal matter; and
• from publicly available sources, where permitted by law.

4. Purpose of Collection and Use

We collect, hold, use, and disclose your personal information for the following purposes:

• to provide legal advice and services to you;
• to communicate with you about your matter, our services, and our firm;
• to manage our client relationship, including billing, conflict checks, and file management;
• to comply with our legal and regulatory obligations, including anti-money laundering laws, trust accounting requirements, and court directions;
• to improve our services and website; and
• to send you information about our firm and legal developments that may interest you, where you have consented to receive such communications.

5. Disclosure of Personal Information

We may disclose your personal information to third parties where reasonably necessary for the provision of legal services. This may include:

• courts, tribunals, and regulatory bodies;
• barristers, expert witnesses, and other professional advisors engaged in your matter;
• government agencies, including the Department of Home Affairs and the Australian Taxation Office;
• third-party service providers who assist us in operating our firm, including IT providers, document storage providers, and bookkeepers;
• your authorised representatives; and
• any other party authorised by law or with your consent.

Where we engage third-party service providers, we take reasonable steps to ensure they comply with the APPs and handle your information securely.

6. Cross-Border Disclosure

We may disclose your personal information to recipients located outside Australia where necessary for the provision of legal services (for example, if your matter involves an overseas element). Where we do so, we will take reasonable steps to ensure the recipient handles your information in accordance with the APPs.

7. Data Security and Retention

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

• secure physical and electronic storage;
• access controls and authentication measures;
• encryption of data in transit and at rest where practicable;
• staff training on privacy and confidentiality obligations; and
• regular review of our security practices.

We retain your personal information for as long as reasonably necessary to provide legal services and to comply with our legal obligations, including professional indemnity requirements and record-keeping obligations under applicable legislation. When information is no longer needed, we destroy or de-identify it securely.

8. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you, and to request correction if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details below. We will respond to your request within a reasonable period, and where we refuse access or correction, we will provide you with written reasons for that refusal.

Access may be declined in certain circumstances, including where giving access would unreasonably impact the privacy of others, or where the request is frivolous or vexatious.

9. Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details below. We will acknowledge your complaint within 7 days and investigate it promptly.

If you are dissatisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Our Website

When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to analyse trends, administer the site, and improve user experience.

Our website may use cookies and similar tracking technologies. You can configure your browser to reject cookies, but this may affect the functionality of certain parts of the site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing any personal information.

11. Anonymity and Pseudonymity

Where practicable and lawful, you may deal with us anonymously or using a pseudonym. However, given the nature of legal services and our professional obligations, it will generally be impracticable for us to provide legal advice or representation without knowing your identity.

12. Direct Marketing

We may use your personal information to send you information about our services, legal updates, and firm news that we believe may be relevant to you. You may opt out of receiving these communications at any time by contacting us or using the unsubscribe facility in our emails.

13. Changes to This Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the regulatory environment. The current version will always be available on our website, and we encourage you to review it periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: